PRIVACY POLICY

A legal disclaimer

Effective Date: 17th June 2025

Penelope’s Pick is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.penelopespick.com and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping and billing address, payment information.
Account Information: Username, password, and other credentials.
Order Details: Products purchased, order history, returns, and transaction data.
Device and Usage Data: IP address, browser type, operating system, access times, and pages viewed.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your purchases and account
Provide customer service and support
Send promotional offers and newsletters (with your consent)
Improve our website and services
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

Payment processors and shipping partners
Service providers who help us operate our website
Legal authorities when required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information
Object to or restrict certain data processing
Withdraw consent at any time

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: penelopespick@hotmail.com