SHIPPING POLICY

A legal disclaimer

📦 Shipping Policy

Processing Time:

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates:

Shipping charges for your order will be calculated and displayed at checkout.

Next Day Delivery Shipping (1–3 business days)
Worldwide Standard Shipping (7-10 business days)

International Shipping:

We currently ship to select international countries. Shipping charges and delivery times vary based on location. Customs duties and taxes are the responsibility of the customer and are not included in our prices.

Order Tracking:

Once your order ships, you’ll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Delivery Issues:

If your order is delayed or appears lost, please contact us at penelopespick@hotmail.com and we’ll assist you. We are not responsible for delivery delays caused by shipping carriers or incorrect address information provided at checkout.

Returns & Exchanges:

For information about returns and exchanges, please visit our Return Policy page.

⚖️ Legal Disclaimer

Product Representation:

We strive to display our products as accurately as possible. However, we cannot guarantee that your monitor’s display of any color will be accurate. Minor variations in product color and design may occur.

Intellectual Property:

All content, images, logos, designs, and trademarks on this site are the property of Penelope’s Pick and may not be used or reproduced without prior written permission.

Limitation of Liability:

Penelope’s Pick is not liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our website or products. All items are sold “as is” without warranties of any kind, unless explicitly stated.

Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of England/ United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Policy Updates:

We reserve the right to update or change these policies at any time. Any changes will be posted on this page.